Shipman House
131 Ka`iulani Street
Hilo, Hawaii, 96720, United States
(808) 934-8002

Reservation Policies

Be delightfully surprised by Hilo! Stay at Shipman to make it really special!

Before you book...

  • We are strictly NO SMOKING
  • Children are restricted, it's like a museum, next to a deep gulch
  • Luggage may not be rolled in the house
  • Most guest rooms are upstairs - we have no elevator or porter
  • The guest telephone is in the front hall and local calls are free
  • There are no TV's
  • We remove shoes before entering the house. A local custom, it preserves the soft, historic Douglas fir floors and antique rugs.You may wear soft-soled house slippers or orthotic shoes indoors
  • When you reserve, please let us know if you have any allergies or dietary restrictions

Check In:

3:00 to 6:00 P.M., or call for other times

Check out:

10:00 A.M.

To Reserve...

You may reserve at the availability calendar, or contact us directly...

by phone (800) 627-8447 or (808) 934-8002.

or by email

Rates for 2012

$189 - $249/night...subject to change. See individual guestrooms.

Extra charges...$35 for third person (per bedroom, per night).

Taxes to add...Hawaii's Transient Accommodations Tax 9.25%... General Excise Tax 4.166%.

Deposit... Full amount for one night stays... 50% for longer stays, with the balance due upon arrival.

We accept...MasterCard, Visa, American Express and JCB; Cash and Travelers Checks.

Cancellations... 95% refund for cancellations received more than two weeks before your reserved date. If you cancel less than 2 weeks before your reservation date, you will get that refund if we are able to re-book the room(s). *Cancellation period for Merrie Monarch Hula Festival: 60 days prior.

Ask about our 7-night and Active Military discounts.